Frequently Asked Questions (FAQs) for

Here, you will find answers to the most common questions about the website This Frequently Asked Questions (FAQs) section covers everything from booking, tour details and payment methods to using the website's features. If you cannot find the answer to your question, please feel free to contact us for further assistance.

I. Introduction

  • What is is an online tour operator based in Morocco that offers a variety of travel experiences and tours across the country.

  • What kind of tours does offer? offers a range of tours including cultural, adventure, desert, and city tours.

II. Booking

  • Can I customize a tour with

    Yes, you can request a custom tour by contacting The team will work with you to create a personalized itinerary based on your interests and preferences.

  • How do I book a tour with

    You can book a tour with by following these steps: Visit the website and select the desired tour. Choose your desired dates and complete the booking form. Receive a confirmation email with further details and instructions. Alternatively, you can also contact us via email or WhatsApp to book your tour. Our team will assist you with the booking process and provide any additional information you may need.

  • Is payment secure on

    Yes, uses secure payment methods, including PayPal and SSL encryption to ensure the safety of your personal and financial information. Additionally, we accept cash payments on the day of the tour.

  • How can I make payment if I don't have a PayPal account?

    If you do not have a PayPal account, you can still make payment for your tour through PayPal as a guest. You can choose the option to pay with a debit or credit card on the PayPal payment page. Additionally, we also accept cash payments on the day of the tour. If you have any questions about payment options, please contact for assistance.

  • What currencies does accept for payment on the day of the tour?

    On the day of the tour, accepts payment in Moroccan Dirhams (MAD), US Dollars, and British Pounds.

III. Tour Details

  • What is included in the price of a tour?

    The price of a tour includes transportation, accommodation, and activities as outlined in the tour description. Some tours may also include meals, guides, and entrance fees. Please refer to the tour description for a complete list of inclusions.

  • Can I make changes to my booking?

    Yes, you can make changes to your booking by contacting Changes may incur additional fees, depending on the tour and the time of the change.

  • What is your cancellation policy?

    The cancellation policy is 48 hours before the tour start time. Please refer to the tour description or contact for more information.

  • What should I bring on my tour? provides a packing list for each tour, including recommended clothing, footwear, and personal items.

  • Who will be my guide on the tour?

    Your guide will be a local, knowledgeable and experienced guide who will accompany you throughout your tour.

IV. Contact

  • How can I contact

    You can contact by email, phone, or through the contact form on the website, or via WhatsApp. The team is available to assist you with any questions or concerns.

V. Shared Tours

  • What are shared tours?

    Shared tours are tours where multiple travelers join together to explore a destination. You will be traveling with other tourists and sharing the cost of the tour.

  • Do I have to pay extra for shared tours?

    The cost of shared tours is generally lower compared to private tours, as the cost is shared among the group.

  • Can I request to join a shared tour with friends or family?

    Yes, you can request to join a shared tour with friends or family by contacting They will assist you in finding a suitable tour and adding your group to the itinerary.

VI. Private Tours

  • What are private tours?

    Private tours are tours that are exclusively for you and your travel party. You will have a dedicated tour guide and transportation for the duration of the tour.

  • Are private tours more expensive than shared tours?

    Private tours are typically more expensive than shared tours, as the cost is not shared among a group.

VII. Things to Do

  • Does offer activities other than tours?

    Yes, offers a variety of activities and experiences in addition to tours, such as quad biking, desert camping, hot air balloon rides, and more.

VIII. Private Transfers

  • What are private transfers?

    With private transfers, you will have a dedicated Mercedes-Benz V Class with a private professional driver, accommodating up to 6 passengers. With this service, you have the flexibility to choose your pick-up and drop-off locations, travel at your own pace, and have a private, comfortable ride to your destination.

  • Does offer private transfers?

    Yes, offers private transfer services in Morocco, including airport transfers, city transfers, and intercity transfers.

Frequently Asked Questions
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